1. Acceptance of Terms
By accessing or using the AuditFront platform at auditfront.com ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Service.
2. Description of Service
AuditFront is a SaaS platform for conducting internal compliance readiness self-assessments against frameworks such as ISO 27001, SOC 2, GDPR, NIS2, and Tech Due Diligence.
Important: AuditFront is a self-assessment tool. It does not provide legal, regulatory, or professional compliance advice. Results generated by the Service do not constitute certification, attestation, or a guarantee of compliance with any standard. You are solely responsible for interpreting results and engaging qualified professionals where needed.
3. Early Access & Service Availability
AuditFront is currently in early access. During this period:
- Features may change, be added, or be removed without prior notice.
- The Service may experience downtime for maintenance or updates.
- We will make reasonable efforts to communicate significant changes in advance.
If we discontinue the Service entirely during your paid subscription period, you will receive a pro-rata refund for the unused portion of your subscription (see Section 6). We will provide at least 30 days' notice and the ability to export your data before shutdown.
4. Accounts & Registration
You must provide accurate information when creating an account. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.
5. Subscription Plans & Billing
The Service offers Free, Pro, and Agency tiers. Paid subscriptions are billed monthly or annually through our merchant of record, Paddle.com Market Ltd ("Paddle"). Paddle handles all payment processing, invoicing, sales tax, and VAT on our behalf. By subscribing, you also agree to Paddle's Terms of Service.
- Free tier: Limited functionality as described on the pricing page.
- 14-day free trial: Pro subscriptions include a 14-day free trial. No payment is taken during the trial. If you do not cancel before the trial ends, your payment method will be charged automatically.
- Cancellation: You may cancel at any time from the billing page or via the Paddle customer portal. Cancellations take effect at the end of the current billing period - you retain access to paid features until then.
- Prices may change with 30 days' notice. Existing subscriptions are honoured until renewal.
6. Refund Policy
All paid subscriptions are covered by our refund policy:
- Free trial: No payment is taken during the 14-day trial period. You may cancel at any time during the trial at no cost.
- Monthly subscriptions: You may request a full refund within 7 days of any payment (initial or renewal).
- Annual subscriptions: You may request a full refund within 14 days of any payment (initial or renewal).
- Service discontinuation: If we discontinue the Service, active subscribers will receive a pro-rata refund for the unused portion of their subscription.
To request a refund, contact support@auditfront.com. Refunds are processed through Paddle and typically appear within 5–10 business days.
7. Acceptable Use
You agree not to:
- Use the Service for any unlawful purpose or in violation of any applicable law.
- Attempt to gain unauthorised access to any part of the Service or its infrastructure.
- Interfere with or disrupt the Service or servers connected to it.
- Reverse-engineer, decompile, or disassemble any part of the Service.
- Use the Service to store or transmit malicious code.
- Resell or redistribute the Service without our written consent.
8. Intellectual Property
Your Content
You retain all rights to the data and content you enter into the Service ("Your Content"). By using the Service, you grant us a limited licence to process Your Content solely to provide and improve the Service.
Our Content
The Service, including its design, code, templates, and documentation, is owned by AuditFront and protected by intellectual property laws. You may not copy, modify, or distribute any part of the Service without our written consent.
9. Limitation of Liability
To the maximum extent permitted by applicable law, AuditFront shall not be liable for any:
- Indirect, incidental, special, consequential, or punitive damages.
- Loss of profits, data, business, or goodwill.
- Damages arising from reliance on audit results or self-assessment scores.
- Damages arising from service interruptions or data loss.
Our total aggregate liability for any claims arising from these Terms or the Service shall not exceed the amount you paid to us in the 12 months preceding the claim.
10. Disclaimer
The Service is provided "as is" and "as available" without warranties of any kind, whether express, implied, or statutory, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
11. Termination
Either party may terminate these Terms at any time. You may close your account from the settings page. We may suspend or terminate your access if you violate these Terms.
Upon termination, you will have 30 days to export your data. After this period, your data will be deleted in accordance with our Privacy Policy.
12. Governing Law
These Terms are governed by the laws of Poland and applicable European Union law, without regard to conflict of law principles. Any disputes shall be resolved by the competent courts in Poland, unless mandatory consumer protection laws require otherwise.
13. Changes to Terms
We may update these Terms from time to time. If we make material changes, we will notify you at least 30 days in advance by email or through the Service. Continued use of the Service after the changes take effect constitutes acceptance of the revised Terms.