SaaS & Cloud Software

A customer needs security assurance. Find out exactly what they need.

Review the service being sold, the buyer's requirements and the evidence you already have before committing to an audit project.

Regulatory Landscape

A request for SOC 2 or ISO 27001 usually starts with a specific customer or procurement process. Ask whether they need a current report or certificate, which service it must cover and whether they can accept other evidence while you prepare. Do not assume every buyer has the same requirement.

SOC 2 examines controls over a defined system. ISO 27001 certification concerns an information security management system with a defined scope. Neither automatically covers every product or subsidiary. For GDPR, assess establishment, processing roles, and any offering of goods or services to, or monitoring of, people in the EU. An EU customer count alone does not settle territorial scope.

For fundraising or an acquisition, extend the review beyond compliance. Architecture constraints, key-person dependencies, IP ownership and the cost of maintaining the product can be material even when you hold a certificate. Start with existing records and make missing evidence visible.

Key Compliance Frameworks

The frameworks most relevant to saas & cloud software companies.

SOC 2

Consider it when a buyer requests assurance over your service controls. Agree categories and reporting period with the CPA firm.

ISO 27001

Consider it when you need an independently certified ISMS. Define the product, locations and organisation included in the scope.

GDPR

Review processing activities, controller and processor roles, individual rights and transfers where GDPR applies.

Tech Due Diligence

Review the technology and team against the transaction and business plan. Tailor the checklist to the engagement.

Industry Challenges

Common compliance obstacles facing saas & cloud software companies.

A report request arrives during a sale

Confirm the accepted deliverable before buying tools or booking an audit.

Engineering owns evidence it does not call evidence

Deployment history, access reviews and incident tickets can support a review if their scope and dates are clear.

The product changes during preparation

Revisit boundaries, data flows and suppliers as the service evolves. An old architecture diagram can mislead the whole review.

How AuditFront Helps

Use the assessments to organise your review and identify follow-up work.

Start with a gap review

Work through the relevant framework and record what you can demonstrate today.

Keep evidence references

Link to the source records on Free, or upload evidence on a paid plan. Review whether each item actually supports the answer.

Prepare for a technical review

Use Tech DD questions alongside the security review when the next milestone is investment or acquisition.

Frequently Asked Questions

Where should we start?

Confirm the accepted deliverable before buying tools or booking an audit.

Will an AuditFront assessment establish compliance?

No. It records your answers and supporting evidence and helps identify gaps. Confirm legal scope with the appropriate specialists and agree any formal assurance requirements with the external reviewer.

What does the free plan cover?

One active audit, assessment guidance and reports across the six available frameworks. Evidence can be recorded as external links. Paid plans add capacity, file uploads and supported template imports.

Start with your review scope

Choose the relevant assessment, check the evidence and keep unresolved questions visible.

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