NIS2 Art.31.1: Supervisory Powers for Essential Entities
What This Control Requires
Member States shall ensure that their competent authorities effectively monitor compliance of essential entities with the obligations laid down in this Directive. The competent authorities shall have the power to subject those entities to: on-site inspections and off-site supervision; regular and targeted security audits; ad hoc audits; security scans based on objective criteria; requests for information necessary to assess the cybersecurity risk-management measures adopted by the entity.
In Plain Language
Regulators have a wide toolkit for keeping essential entities in check, and you need to be ready for all of it. On-site inspections where auditors walk your premises. Off-site reviews of your documentation. Regular and targeted security audits. Ad-hoc audits triggered by incidents or intelligence. Automated security scans of your external posture. Formal information requests demanding detailed responses.
You cannot refuse or obstruct any of these activities. Non-cooperation triggers additional enforcement actions and penalties on top of whatever they were originally looking into.
The practical takeaway is straightforward: maintain continuous compliance readiness. If you need a week to pull your evidence together every time a regulator calls, you are not ready. The organisations that handle supervisory activities smoothly are the ones that treat compliance as an ongoing operational concern, not an annual exercise.
How to Implement
Build an internal regulatory response procedure covering each type of supervisory activity.
For on-site inspections: identify facility contacts and access procedures, prepare meeting rooms and technical access for auditors, keep key documentation organised and accessible, and brief staff on how to interact with inspectors.
For security audits (regular, targeted, or ad-hoc): maintain a standing evidence pack covering all NIS2 control areas, be ready to give auditors access to systems, logs, and configurations, have technical staff available to answer detailed questions and demonstrate controls, and set up a process for gathering additional evidence quickly during an audit.
For security scans: know your external attack surface from the perspective of automated scanning, keep internet-facing systems hardened and regularly assessed, maintain an inventory of all public-facing services and their security status, and fix known vulnerabilities before regulators discover them.
For information requests: set up a rapid-response process for formal requests, define internal SLAs for gathering and submitting information, implement quality review before anything goes out the door, and track every request and response for the audit trail.
Run internal readiness assessments that simulate different supervisory scenarios. Test whether you can respond to short-notice inspection requests, gather evidence within regulatory timeframes, and give live demonstrations of security controls.
Maintain a centralised compliance management system that gives you real-time visibility into your posture across all NIS2 requirements. When a regulator contacts you, you want to know immediately where you stand.
Evidence Your Auditor Will Request
- Regulatory response procedures for each type of supervisory activity
- Standing evidence pack covering all NIS2 control areas
- External attack surface inventory and security scan results
- Records of responses to regulatory information requests
- Internal readiness assessment reports
Common Mistakes
- No standing evidence pack; evidence must be gathered ad-hoc for each regulatory request
- External attack surface has unaddressed vulnerabilities discoverable by security scans
- Staff unprepared for auditor interactions; provide inconsistent or inaccurate information
- Responses to information requests are slow, incomplete, or of poor quality
- No internal readiness assessments; organisation is surprised by supervisory findings
Related Controls Across Frameworks
Frequently Asked Questions
Can we refuse an on-site inspection?
How much notice will we receive before an inspection?
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